I had the exact same problem, and had to take the same steps (including downloading the patch) to fix it. Appalling.

Interesting on the voicemail -> email pull vs. push.

I personally use a blackberry via IMAP to pull off the allworx box. It does work well I have to say! Others, we push out to their corp. email, but really haven’t had any consistent problems on that front.

Interesting - to hang the allworx right on the router. Do you then run the allworx in lan host mode? I was told that the 6x prefers that, as it frees up processing power.

I’d be interested to know what model switch you are using. We actually have our Allworx 6x behind the dmz port on our router which auto-negotiates to 100Mbps full duplex.

Anyway we’ve had some stabilization by putting a managed switch in place and slowing the port that the allworx6x plugs into down to 10Mb Full Duplex. Also disable broadcast storm control, and multicast filtering.

The speakerphone duplex - problem we haven’t had as much of an issue, its not perfect but it is better than the old system we had in place.

Hope the above helps someone else out there - and I hope it keeps working!

Also hope that Allworx/Paetec comes to the reality that they do have network phones and by saying its a network problem = means they have a problem!

About 1-2 times a month we reboot our phone system because something goes horribly awry. Our Allworx 6x commonly enters into some of the following situations:

1. Calls come in and ring at the stations but when a receiver tries to pick up the call, nothing happens. We have to reboot the Allworx 6x to recover
2. The Allworx 6x freezes and stops responding to calls entirely. Reboot required.
3. We have random failures either pushing or pulling voicemail emails. The email system doesn’t work very well with modern email clients and/or services. Reboot Required.
4. Many other odd or new situations in which a reboot is required for system recovery

I keep hoping that new firmware will fix the problems we continue to have and they do not. This coupled with marketing material that has directly false information (duplex speakerphones you say? What? Oh, I couldn’t hear you speaking at the same time because the speakerphone is in fact not duplex) is pushing us to look for something that is more reliable for the future.

We powercycled the unit and it started working again - called allworx and they said its a network problem - ‘no kidding’ they’re network phones. Something seems to be able to take the 6x off line… ?

Have you ever come across anything like that?

3) Walk through the DriverPacks BASE software, select the correct driver packs and create the output.

How??? I don’t see any driver packs to select? No doubt it’s something I’m doing wrong, but what?

Thanks